Cookie Policy

What are cookies?

Cookies are simply small text files stored on your computer when you visit different web pages, which can be read using the Notepad program on your PC. Cookies typically contain two pieces of information: a site name and unique ID.

Please note that cookies can’t harm your computer or your files. At we use cookies to remember you when you return to our site. We don’t store personally identifiable information, but use encrypted information gathered from them to help improve your user experience of our site. Using Cookies helps us to identify and resolve errors quickly and effectively.

Most web browsers have cookies already enabled, but if you would rather not have them, you to turn them off by going to ‘Tools’ at the top of your browser.

Thank you for taking the time to read this information. We’re updating you as part of our initiative to comply with legislation, and to make sure we’re honest and clear about your privacy when using our website.

Our cookies policy

In order for our website to function at its best, your computer needs to accept a number of cookies. The cookies we use on include:

Session Cookie: This cookie identifies your ‘session’ on the site, so when you go to a different page it doesn’t confuse you with anyone else who might be on the site at the same time.

_utm*: This cookie is used by Google Analytics. Google Analytics collects and aggregates anonymous data on site visitors, it is not used to personally identify them, it’s used to understand things like how many people visit the site over a given time period. This site uses Google Analytics demographics and interest reporting to generate information which helps us improve the relevance of site content.

has_js: This is used for choosing whether to display the javascript or the non-javascript version of the site.

How to manage cookies

To check cookies are enabled on a PC:

Microsoft Internet Explorer 6.0, 7.0, 8.0: On the menu bar at the top of your browser window, click ‘Tools’, select ‘Internet Options’, then click on the privacy tab. Set the privacy level to ‘Medium or Below’, this will enable cookies in your browser. To turn cookies off – set privacy level to above medium.

Google Chrome: At the top of your browser window click on ‘Tools’, then select ‘Options’. Select ‘Under the Hood’ tab, locate the ‘Privacy’ section, choose the ‘Content Settings’ button. Then choose ‘Allow local data to be set’.

Mozilla Firefox: At the top of your browser window click on ‘Tools’ and select Options. Choose the Privacy icon. Click on Cookies, then choose ‘allow sites to set cookies’.

Safari: At the top of your browser window click on the cog icon, select ‘Preferences’. Click ‘Security’, check the option for ‘Block third-party and advertising cookies. Click ‘Save’

To check cookies are enabled on a Mac:

Microsoft Internet Explorer 5.0 on OSX: At the top of your browser click ‘Explorer’, then select ‘Preferences’. Scroll down to ‘Cookies’ – this is under receiving files. Select the ‘Never Ask’ option.

Safari on OSX: At the top of your browser window click on Safari then select ‘Preferences’. Click ‘Security’ then ‘Accept Cookies’. Select ‘Only from site you navigate to’.

Mozilla and Netscape on OSX: At the top of your browser click ‘Mozilla’ or ‘Netscape’ then select ‘Preferences’. Scroll down to ‘Privacy & Security’ where you should see cookies. Select ‘Enable cookies for the originating website only’.

Opera: At the top of your browser window click ‘Menu’ and select ‘Settings’. Choose ‘Preferences’ and select the ‘Advanced’ tab. Select ‘Accept Cookies’.

For all other browsers please see the individual browser’s documentation or online help files.